Frequently Asked Questions

Can I adjust the cushion firmness while I’m sitting on it?

The Sondur travel cushion is designed to allow you to adjust the firmness of the cushion while sitting on it. Simply deflate the cushion by pressing the air release button or inflate using the built-in air pump.

Will it leak air and deflate when I’m sitting on it?

No, the Sondur travel cushion is made with high-quality, airtight materials that prevent any air leaks and maintain its inflation during use. The durable, reinforced seams and strong valve system ensure that your cushion remains comfortably inflated throughout your flight or travel experience.

Is it hard to pack it back up?

Packing up the Sondur travel cushion is super easy and takes seconds. Simply unplug the air valve, deflate the cushion, fold it up, and put it back into the small carry bag. You can easily fit in inside or attach it to your carry-on luggage including bags, totes, backpacks and more!

Do I need an air pump to inflate it?

No, the Sondur travel cushion can be easily inflated by blowing into the air valve or by using the built-in air pump. It takes 3-4 breaths inflate the cushion to the perfect level.

Will it slide around in my seat?

The Sondur travel cushion features a non-slip bottom design which helps keep it securely in place throughout your flight. You can sit back, relax, and enjoy the comfort without worrying about the cushion shifting or sliding around.

Will it provide enough cushioning to relieve my specific pain points (e.g. tailbone, sciatica, coccyx & etc)?

Many customers have reported significant relief from pain and discomfort when using the Sondur travel cushion when traveling. The 24 Cloudair cushions helps redistribute pressure and gently hugs and supports your bottom, providing relief from any pain and discomfort.

How do I clean the Sondur travel cushion? 

Simply clean the Sondur travel cushion by using an anti-bacterial wipe or with a damp cloth after each use. For deeper cleaning, you can use mild soap and water, then allow it to air dry completely before packing it away. We don’t recommend using a washing machine as hand cleaning the cushion is sufficient.

Will it fit on all airline seats?

The Sondur travel cushion’s universal size ensures that you can enjoy its comfort and support regardless of the airline or aircraft you're flying with. It’s perfect for any seats too, including buses, cars, office seats and more.

Will airlines allow me to bring it on the plane & use it?

Yes, the Sondur travel cushion is perfectly airline-friendly. Its compact size and portable design make it easy to bring on board and use during your flight without causing any inconvenience to you, other passengers, or the flight crew.

What material is the Sondur travel cushion made out of?

The outer layer of the Sondur travel cushion is made of Lycra while the inner layer is made of Thermoplastic polyurethane (TPU). All of the material chosen are high quality, premium and extremely durable, perfect for frequent use.

How heavy is the Sondur travel cushion?

The Sondur travel cushion is light as a feather, weighing at just 0.66 lbs (300 grams)!

What’s the maximum weight the Sondur travel cushion can support?

396 lbs (180kgs)

What are the dimensions? 

Folded up: 8.6 x 5.1 x 4.3 in (22 x 11 x 13 cm)

Fully inflated: 17.5 x 17.5 x 1.9 in (44.5 x 44.5 x 5 cm)